Blue Tree Resort at Lake Buena Vista

At first I hotel is fine me and my girlfriend went out and got food and we brought it back to the hotel to relax before we go to Halloween Horror Nights we took a quick shower or food was out when we look at our food there was like 15 cockroaches crawling on her food we spend like $70 on our food had to throw it away made a complaint to the front desk but there is no manager around to complain to every morning we had to do not disturb sign on our door every morning we got Disturbed buy room service trying to clean her room I did not I want my money back for the hotel I want it the Mind money back for the food that I lost in the money I spent on it don't leave your food laying around also the pool had more clean chlorine in it than water

The unit wasn't too clean, I killed two ants (hopefully they were ants) on the master bedrooms pillow, one of the toilets had some urine towards the bottom of the outside of the bowl with hair. The outlet in the kitchen closest to the sink was loose and came out of the outlet box when plugging in or out. The outlets in the kitchen were dirty with food spots. Carpet didn't seem vacuumed

It was a great stay for me and my girlfriend the room was clean it was nice to have a kitchen and a patio since we both smoke cigarettes the reception was very nice and helpful even called the room to make sure we made it to the room Rafael was working at the time he was very helpful and friendly and there is so much close by to do and get what you need

The grounds are well kept, room clean and neat. Just update the mattress. Anytime I called they were quick to respond and always courteous. Will be staying again for sure.

Everything was great, rooms were very spacious and clean, amenities are ok and hotel is located in one of best Areas, very close to Disney Springs and parks