Great overall; extremely clean hotel, the staff are very friendly and helpful with suggestions about places to go, calling taxi's, etc. The room was small but was a good use of space, had everything i needed and the cleaning was absolutely perfect. The bed was quite comfortable. Not a lot of amenities in the room, but the things that mattered were there. It was very hot and the AC was not overly strong but did the job well enough. The breakfast was excellent with many choices, in a lovely courtyard, and the staff there were great. The courtyard felt like an oasis after being out in the crowded center. After reading about a lot of other hotels in the center being in not so nice areas, the hotel is in smaller but lively piazza, with several cafes and live music at night. Yes there is some trash and graffiti, but it's still a nice area and I felt quite safe there. There is not a lot of shopping right in the piazza, but it's not that far away from shopping areas. It was fairly easy to walk to most of the center as well. I would absolutely stay there again!