We were welcomed with kindness and genuine empathy from the moment we arrived. The manager went above and beyond by offering thoughtful recommendations for exploring the city, ensuring our stay was as comfortable as possible, bringing medicine if we caught the flu, or offering honey, lemons, and tea—anything to make us feel comfortable and welcome. It’s rare to meet someone who truly cares about their guests, which makes all the difference.
I can only wish that every hotel had a manager like him. His genuine care, attention to detail, and kindness made our stay unforgettable. In a world where genuine hospitality can sometimes feel rare, he stands out as someone who goes beyond the expected, treating guests not just as clients but as valued individuals. If all managers were like him, traveling would always feel like coming home. We are deeply grateful for the warmth and compassion he showed us, and we will carry that feeling with us long after our stay.