Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
Pack Square - 5 min walk - 0.5 km
Wicked Weed Brewing - 8 min walk - 0.7 km
The Orange Peel - 8 min walk - 0.7 km
Biltmore Estate - 13 min drive - 8.2 km
Getting around
Asheville Regional Airport (AVL) - 18 min drive
Restaurants
French Broad Chocolate Lounge - 3 min walk
Battery Park Book Exchange And Champagne Bar - 4 min walk
The S&W Market - 1 min walk
La Bodega by Cúrate - 4 min walk
Asheville Yacht Club - 1 min walk
About this property
The Restoration Asheville
The Restoration Asheville features a rooftop terrace and puts you within a 5-minute walk of Harrah's Cherokee Center - Asheville. Guests can indulge in deep-tissue massages, and The Exchange, one of 3 restaurants, serves American cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, a 24-hour fitness center, and free bike rentals. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Onsite valet parking (USD 28 per night; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–9:00 AM
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Champagne service
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining
The Exchange - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Draftsman Bar & Lounge - This gastropub specializes in American cuisine and serves brunch, dinner, and light fare. Happy hour is offered. Open daily.
The Observatory - This rooftop bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
The Rise Coffee Shop - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 250 per stay)
Parking
Valet parking costs USD 28 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
The Restoration Asheville Hotel
The Restoration Asheville Asheville
The Restoration Asheville Hotel Asheville
Frequently asked questions
Does The Restoration Asheville offer free cancellation for a full refund?
Yes, The Restoration Asheville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Restoration Asheville?
Yes, dogs are welcome. There's a charge of USD 75 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Restoration Asheville?
Yes. Valet parking costs USD 28 per night.
What are the check-in and check-out times at The Restoration Asheville?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at The Restoration Asheville and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours and hunting. Enjoy amenities like 3 bars, a 24-hour fitness center, and spa services.
Are there restaurants at or near The Restoration Asheville?
Yes, there are 3 onsite restaurants, featuring American cuisine.
What's the area around The Restoration Asheville like?
The Restoration Asheville is in Downtown Asheville, a short 4-minute walk from Harrah's Cherokee Center - Asheville and 8 minutes' walk from The Orange Peel. Travelers say the local area is very central perfect for shopping.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
4/10 Fair
Nov 25, 2024
Not a hotel - apartment for rent
Second time we stayed here but very disappointed this round. Blindsided by lack of services…no housekeeping, no breakfast baskets, no bars/restaurants open (even though other hotel bars were operating), no bellhop (he watched us pull up from inside the lobby and didn’t offer help with bags or valet). They just had a “too bad for you” attitude. I understand some services being limited due to the storm but they literally had no services and a bad attitude as well. This will be the last time we stay there.
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Great stay with very friendly staff. Room was clean but bed was very hard. The restaurant was good and the bartender was very friendly. Only downside is that rooftop bar and the Draftsman was closed.
Devra
Devra, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 23, 2024
Over priced not worth it
For the price of the room the hotel did not offer ANY of its amenities. Over priced for nothing
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Taylor
Taylor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Absolutely loved this hotel. They just reopened post-hurricane but everything was great. Some parts of the hotel aren't open but it didn't affect my stay. I appreciate the location and easy check in and check out. The staff are lovely. I look forward to my next visit.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
This has to be the nicest hotel I have seen. The staff is friendly and the cleanliness is top notch.
J.C.
J.C., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
In Asheville for a Family Wedding
Paige
Paige, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Great hotel!
The hotel was very nice, clean and trendy. We found the service to be lacking, valets weren’t around, had to go get my own car in checkout (they walked me down to my car) just felt like they were very under staffed.
adam
adam, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 7, 2024
Caitlynn
Caitlynn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
jaymie
jaymie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Beautiful hotel with lovely staff. Food at The Exchange was delicious and the delivered picnic baskets each morning were a nice touch. The only thing was the scent of the hotel (from incense maybe?) was a bit too strong (for me) at times.
ELISABETH
ELISABETH, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Aug 22, 2024
johnna
johnna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Great location. Beautiful hotel and room.
TONIA
TONIA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Every detail of the highest caliber here. Breakfast baskets left outside the room, complimentary waters and hummus with crackers left every day in the fridge, beautifully decorated rooms, courteous check-in, quick valet service, and super fun sports bar and rooftop bar. Highly recommend.
L. Doris
L. Doris, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Very wonderful and accommodating staff. Comfortable beds. Good location in the city centre
Maria Fe
Maria Fe, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Beautifully property. Friendly staff
CATALINA
CATALINA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Great experience, staff was excellent, room was very nice
brice
brice, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Rooms are very nicely decorated and comfortable. The hotel is in a great area and is conveniently situated close to stores and restaurants. There are several restaurants and cafés in a walkable distance. We also enjoyed a lovely dinner at The Exchange (the hotel’s restaurant). We will most definitely be staying here again!