6/10 Buono
26 lug 2025
Lovely Hotel
We arrived at 1:00pm after a 15 hour drive and there was not anyone at the desk. We buzzed as directed, so then a young lady appears at the desk and promptly told us with an attitude, that they don’t do any check ins until 3pm. I was a bit surprised to be greeted in that manner. If I were the manager I would train her to say…Hello, Welcome to Cobblestone Hotel and Suites. Your room is not ready just yet, however we can check you in and text you when the room becomes available. Thank you for your patience. At 2:45pm I watched another couple walk up to the desk and check in. I then walked up to the desk and different young lady very nicely checked us in. I am not sure if the first gal was having a bad day,
however she needs to learn some manners if she plans to work in hospitality.
The hotel was lovely and we had a very pleasant stay. It was clean and located in a very cute town. Convenient shopping and parking.
Leigh
Leigh, viaggio di 4 notti
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