Clayton Hotel & Leisure Club Sligo

A bit shabby could with a face lift, also a bit remote from town center

Lovely old even but when it rained the roof leaked, looked like a very serious problem with part of the roof looking as though it was full of water. Hope it’s warm s fixed before a larger problem became evident

The hotel architecture was beautiful and charismatic! The staff was extremely attentive and efficient! The food was delicious! However, I was allocated to a huge family room with a kitchenette, when I had only booked a double bed room (enough for 1 person). I felt like a princess trapped in a castle as the room was gloomy due to 2 small windows. And its state of cleanliness was very disappointing: stains on doors (that I could remove), bedsheets are totally unacceptable! The taps were full of limescale (if cillit bang is expensive, sodium bicarbonate, ie soda bread, is cheap and leaves everything clean and disinfected). I have enjoyed precious stays at different Clayton hotels, but because of the room condition I couldn't really enjoy my stay this time.

The location is fantastic. The Lobby and bar inside the hotel is renovated nicely. We didn’t have the breakfast but to get to our room we have to go through the buffet, the hotel offices and then down the elevator into the basement. (Buffet looked good as smelt great) Paper thin pillows, hard bed and old furniture. Curtain didn’t fully block outside, so people could see inside. This is not a 4 star hotel.

I was extremely disappointed with the service in the hotel, especially in the benbulben bar. After a 3 hour drive, I was looking forward to a cup of tea to discover there were no tea making facilities in the room on arrival. The food service in the bar was painfully slow, we ordered our meal at 7.45 and eventually got our dessert at 10pm after long delays between courses and watching the waitresses passing in & out from the kitchen most times with nothing in their hands. However, 3 staff did have time to chat at the till and at one occassion a woman in a white shirt ( ?supervisor) joined in. My daughter ordered a glass of Rose wine to be told they were out of it.There was one waiter on duty who seemed to be trying to get to customers as quickly as he could. Again, I tried to get a cup of tea and when it eventually arrived it was STONE cold. At this stage I was very annoyed and asked for a fresh cup. It arrived 10 mins later with the excuse that they were not aware the machine at the bar was broken!! I looked for the manager and he was very pleasant but tried to convince me there was tea facilities in my room. I invited him up to the room to check and he acknowledged that there were no facilities and opened a door adjacant to the room which revealed a fairly stark sittingroom with access to a kettle and told me he was now giving me & upgrade at 11pm!!! I had paid 149 euro for a double room which did not include breakfast, so he offered free breakfast for the next morning.