It was a surprise , bed was ok , room was warm . Bins had not been emptied, no handwash, no shower gel , all the containers were empty; good thing we had our own toiletries. The room was booked for 2 people but towels in the bathroom was for only 1 guests.
Toilet roll was half used. No attention was taken to prepare the room.
Arrived late so did not have the energy to say anything.
Receptionist was welcoming and friendly, apart from that I would not rate the hotel, it definitely needs an update.