2/10 Scadente
5 marzo 2023
The good part: Beautiful property. Nice room. Good food. Decent beach. Curacao is a beautiful island with great nature and friendly people.
Now for the bad part: where to begin? Expedia free VIP room upgrade we paid extra. Service SUCKS. Service is so bad even staff complaining about it. Sit down menu service is nice when you know how to do it. This resort does NOT. 2 hours to serve breakfast is ridiculous. We don't mind waiting but don’t take my beach/ pool time in the morning. And it goes for other meals. We walked out from lunch because food never arrived. One night waited 40 minutes at the table to get utensils and the menu. The only fully functional bar is by the pool. Other bars don’t serve anything beyond simple mix drinks because they don’t have normal bartender present or equipment. Beach "bar" doesn’t have a blender and they run out of beer by midday. At one point main bar didn't have water0. We basically were kicked out on our check out day. Called front desk about late check out @ 1:30pm and was told that it is fine. We thought that we had enough time to pack last day and changed our ride pickup for later time. 8am in the morning received a call from front desk and was told to vacate the room at noon without any options to stay 90 minutes late even for extra $. This place should not be rated higher than 3 stars . Luck of Management and staff training are the reasons we will not be coming back to this Zoetry and probably will not visit other zoetry properties
Boris
Boris, vacanza in famiglia di 7 notti
Recensione degli ospiti Expedia verificata