2/10
We had an awful experience during check in, the man working the front desk was extremely rude and despite not raising his voice was so disrespectful and condescending that the other party with us decided not to stay. He called security and instead of checking us in proceeded to speak ill of the group that left. After check in he gave us incorrect directions to our room. The room was supposed to face the beach, but instead we faced side of the building and the building we were in did not have an elevator and we had to carry 2 large suitcases up three floors and we were not offered any assistance. The security the desk attendant had called up actually ended up showing us how to get there. When we went to the desk to inquire about the gym hours later Jolly (the front desk employee) than very loudly asks where he knows us from and if he knew us from the grocery store. I very calmly replied that we had checked in a while ago to which he replied, "Oh yeah y'all were with those people"
Erica
Vacanza in famiglia di 1 notte
