Chicago Athletic Association

Everything was fine except for the bathroom. One of the towels had a brown stain on it (blood, feces?). The glass divider in the tub to keep water in while showering didn't work, and the floor had standing water on it after use requiring 2 towels to mop up. The toilet seat was loose and shifted from side to side. The sink drain plug was not connected to the handle and was inoperable. The rest of the room was fine.

Gorgeous lobby! The rooms were a bit small

Simply incredible! The history was amazing. We ate (and drank) at every single restaurant (Cindy’s, The Cherry Circle Room, Drawing Room, Milk Room, The Game Room, Fairgrounds, and Shake Shack). Each had its own charming character. We felt like we never even needed to leave our hotel. Where else can you order Shake Shack room service? The location is perfect. We visited “The Bean”, Millennium Park, The Prtizker Military Museum, and The Art Institute of Chicago” just steps away. The character, history, amenities, and restaurants were incredible.

Very nice. I didn’t love the decor theme too much—a bit too dark and masculine for me. Room was kind of small. On-site hotel staff were very friendly and helpful. One woman from the call center was rude and greeted me with a terrible attitude. I called to add another person’s name to the reservation so she could check in before I arrive to the hotel. The woman told me that it was impossible to do so because I had booked through Hotels.com and that even if I call hotels.com, they still wouldn’t be able to change. Well, guess what? I called hotels.com and they made the change within minutes. They definitely need better phone answering service.

This place is an adventure. Really clever decor and a game room that is old-school games and classic in design. I loved my stay. There was an oversight on housekeeping’s part and management sent an icy bottle of champagne to my room to apologize. Perfect surprise after a hot afternoon of sightseeing.