Hawthorn Suites by Wyndham Lake Buena Vista, a staySky Hotel

As soon as we checked in I was in doubt about this place as we were given a room for five people three adults and two children I’m with the COVID-19 pandemic rife in Florida there was dust on the refrigerator and it was very wary about sleeping on the sofa couch went pulled out there was it’s underneath I asked for a fresh linen also I was given a remote control for the television without backing when asking for new batteries they gave me the wrong size batteries everything was an ordeal the lady acted polite But it didn’t feel right that we stay the entire night I would never stay here again in the morning at check out I was told they will give us a 10 or 20% discount on a future booking booking direct with the hotel yet the prices do not make or meet the prices of hotels.com it’s a shame we had to audio this as we spent our initial night here before heading out to Disney

The hotel was clean, spacious, comfortable and sufficient for our needs. We took a mini vacation with our kids and stayed in a 1 bedroom suite. I will say the hotel continental breakfast was not very good. I understand due to COVID-19 there are restrictions, but the breakfast items provided were just mediocre. For example, for a family of 5 we were provided, unlimited coffee/tea, and 2 brown togo bags. Each bag contained one prepackaged cup of orange juice per person, 2-3 granola bars, 2-3 strawberry pop-tarts, 2-3 orange jello’s with mandarins and a larger apple or cinnamon pastry. For a hotel that advertise continental breakfast, I was quite disappointed. I was expecting at least choices that included cereal options, milk, apple juice, some variety. But overall, I would recommend the hotel. I would just advise against the breakfast.

Front desk check in was wonderful! Room clean and very quiet.

Great location, nice front desk people, comfortable bed, only thing we didn't like is that they only went to take the trash and change towels ONCE in 5 days stay. They don't do the beds, vacuum... only every 3 days they will go an leave clean towels 🙄🙄 not friendly housekeepers

Super nice! Great people. Only problem was the to go breakfasts for two did not have enough for one. Only one pastry allowed each morning.

We stayed here during the dreaded coronavirus spike-July 9-11. We were there just to look at and purchase a classic Chevy camaro we saw online that was in Orlando. The staff was very nice and friendly. It seemed like people were spread apart on the floors. We were in 520 so toward the end of the floor and the top floor. You now have to wear a mask in all the public areas inside the hotel. We had a 1 bedroom suite for a family Of 4 which worked out great. 2 queen beds and 1 pull out sofa. There were enough dishes but we didn’t use them. I bought plastic cups, cutlery, and paper plates. The only issue I had with the room is that no matter how you adjust the AC- it is still fairly warm! It was over 100 when we were in FL but the room Temp never went below 74. The pool and out door area was open. We sat outside in the gazebo but did not use the pool or hot tub. The kids did play basketball on the court. The tables and chairs are set at 6 ft apart at the pool. The shuttles were NOT running to Disney and other parks due to the virus. It was a good stay and I would love to stay there again when things get back to “normal”.

Check-in/out was extremely smooth and was handled by very friendly staff. The room was pretty nice with almost everything we needed right there. We did have one complaint however. No matter how low we set the thermostat, it remained a little warm on the side of the room opposite of where the AC unit was located.

Good location and nice, clean hotel. Only complaint was we had a king bed and only 4 very small pillows, almost the size of a sofa pillow and when you have a bad neck it is rough.

It was perfect!

Very nice and clean, excellent service, super easy to get to. Low price was the cherry 🍒 on top. We will definitely be back.