Wyndham Cypress Palms

I had a sick child and Kim helped us with early check in!

Everything is good, but no room clean service for stay less than 7 days. Also, at the beginning, they tried to provided free launch. However, then you say it is good, they want you to attend a 90 minutes sales talk for some rewards, and let you sign without mentioning there is a 20 dollar deposit. Good thing is their condo room is very big, with washer and dryer. Can hear some noise from next door. So generally very good, just don’t take their sales presentation.

Great location for the Disney parks. Not a fancy resort but very comfortable.

Similar to previous reviews, this site is a hit/miss. Due to plumbing issues (with water coming out from the ceiling into the bathroom) when we arrived to our room, my family and I had to relocate rooms. The evening was ruined (as it took over 3 hours to be assigned to a new room), and we lost our Disney Character dining reservation. Once relocated to the 'upgraded' room, it was just as uncleanly as the first one (I am okay with a room not being clean as I typically clean the bathroom and kitchen so no one gets sick), but it was a bit extreme. For example, I never used the dishwasher and the kitchen (for both rooms) had ant piles coming out from them. It is a timeshare property and they will attempt to make you join events to purchase their timeshare....even after you check out a day early due to all the inconveniences they 'apologize' for. Speaking to their manager (in my case Patricia/Patty), was ineffective, as they will call you back with false promises for future stay (ex. mailing an Amex gift card for poor service). I attempted to follow-up as the managers speak very professionally and sound accommodating; however, no one returns my phone call. If you are under time constraints, you are best off looking elsewhere.