Checkin was rude, shampoo bottle in the room was used, room walls were blotchy with holes in them, front desk said there is no maid service, to "bring your stuff to the front desk" . Room was not clean, guests are treated like a burden at best, or like criminals. We were interrogated on "why are you here" our 2 adults and 1 minor child were required to have our IDs photographed. Location is great but everything else is bottom of the barrel kinda terrible.