Grand Hotel

Beautiful hotel and a very convenient location.

We really enjoyed our stay. The hotel is centrally located and has a lot of charm / character. Our room was a nice size and the bed was very large and comfortable. Woul highly recommend!

In the centre of old city, very closed to the square market, restaurants and all services.

Very accommodating. However, websites indicates “air conditioning” but they turn it off when it’s cool out. Problem is, there are bars and partying on street so can’t open the windows due to to the noise. A bit out of date as well.

great location . staff very polite and helpful

The front desk staff and bellmen were fantastic, but the hotel has a tired feeling. The breakfast was terrible, I regret to say. The hotel has a fabulous location and tons of old-world charm. It's badly in need of some refurbishing and rethinking.

Definitely a 5 star Hotel. It may have been in the past. Breakfast is mediocre. The room was ok but the bed was worn out and uncomfortable. Location is great. The bellmen were superb. The rest of the staff was uneven. Some very nice and friendly others outright rude.

Hotel felt a little dated, but perfectly nice and good sized room. Location is a mixed blessing: very close to the Main Square but comes with lots of external late night noise (though expected). Unfortunately my second night coincided with an internal event also (wedding?) with a lot of noise from within the hotel up to 2am. Have to be honest and say I slept so badly, but especially the second night... Breakfast food ok. Choice a little limited but perfectly fine. Very clean. Unfortunately, my experience of the noise tarnished my stay. I cannot justifiably give the hotel I higher rating.

amazing,krakow is one of the best city i ever go to

Very noisy!!! Many clubs right underneath hotel. We asked to be moved and were moved but on the same side!! Nice to have a bigger room but did not help us having a better night sleep.