Hotel was quiet, check in and out process quick and easy. Staff were very helpful in accomodating us to a different floor than originally given, as my elderly mother has some trouble with stairs. Thermostat was hard to manage, room was either very cold or very hot. We would have preferred to keep it cold and requested a blanket or additional duvet, but we were repeatedly denied this request, staff stating there were no additional in the whole hotel. Overall, it was fine, but unfortunately nothing special about our stay.