2/10 Scadente
9 lug 2025
Terrible
First, we stayed at this same hotel July 2024 so we rebooked this year July 2025. We enjoyed our stay.
Positives: The only nice staff members who acted like they cared were the ladies who handled breakfast and cleaning. The view from our room was beautiful.
Negatives: I have MANY, desk staff during check in, I asked him if I could purchase bottled water, he said, “At a gas station” next day I noticed an area only 10 feet from the front desk that sold bottled water and snacks. I guess he was too lazy to open it. The king mattress was hard and uncomfortable. Air conditioner loud, restroom light connected with the exhaust system and it was super loud. It has. First morning attended the breakfast area and discovered the water was not working so no coffee. Then the kitchen attendant figured a way to get us coffee then it stopped working again. Now the huge problem, the elevator, the day we checked out it wasn’t working, then it started to work. We were afraid to get on it but we did because we had three suitcases and my husband uses a cane. Then after we departed off elevator it stopped working again. I used the stairs to return to room for the last items to checkout. I had to asked the young lady at the desk that checked me out for a final statement printout and she never looked at me or spoke to me. I will be calling corporate about this hotel, we were so very disappointed. Unbelievable, we will never stay here again!
Georgann
Georgann, viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata