Hotel do Chiado

I was there with my husband for a few nights as part of our honeymoon. The room was large, but was bare of furniture. There was a tiny window and it felt like we were in a basement. I asked for a different room to make our stay more enjoyable, but they wouldn't do that. They were unhelpful with getting a cab and dinner reservations, and left me waiting in the room for a phone call back for a while until I had to follow-up with them. The photos of the hotel online are better than in-person.

Great location walking distance to bairro alto, baixs and Alfama. Subway stop right below hotel. Rooftop bar view of Castelo de sao Jorge. Excellent breakfast. Close to shopping, bars and restaurants.

Good service

I ended up in Lisbon for 24 hours after missing a connecting flight to Florence. I was able to find and book a room at Hotel do Chiado in minutes. When I arrived at the front desk around 7 a.m., they offered to store my baggage until a room was ready, directed me to the breakfast area, and gave me an awesome explanation of how I should spend my day in the city. The room itself was clean and had a beautiful view of the city from an outdoor patio. The hotel also has a lovely rooftop bar with an attentive staff, who made great wine and cheese recommendations. Finally, its location is incredible – easily walkable to restaurants, bars, shopping, the water and other sightseeing. Stay here!

Perfect service (and we needed some), lovely updated room, romantic rooftop bar, and in a location close to shopping and restaurants. We loved our stay there.