"Fell short of expectations for the price. Many things to like about this "boutique" hotel- the design, well-trained staff, restuarant overlooking bay, valet parking, location. However, many things NOT to like. While bayside (pool & restaurant) views are lovely, other side overlooks a busy, loud street. Enjoyed shuttle to beach, but not the walk back (on the busy road) when they failed to answer 3 calls for a pickup. Pool closed due to broken glass in the pool, knocked over the edge of the restaurant balcony directly above (design/safety issue needs to be addressed) pool area had used towels on ground and on chairs for several hours, no pool staff in sight, Rooftop closed for wedding, only left one small corner open for hotel guests, no bar service (an amenity we looked forward to enjoying). Carpets in hallway badly stained and also appeared dirty. Room nice enough, bathroom dated. The major disappointment was booking and pre-paying for a premium king balcony view room, and being told upon check-in that it was not available, they were 100% booked. They offered drink vouchers and $100 off the room, on the lowest floor with a street/parking lot view. Staff claimed they would contact Expedia for partial refund, but did not. Several calls from Expedia and myself to the manager were not returned, I don't expect that Hotel Zamora management will do the right thing. I'm not the first with this complaint (read the negative reviews). If you expect luxury and honesty, book elsewhere"
