Westward Look Wyndham Grand Resort and Spa

This is a good value for the price. It is a tired property which is why it doesn't cost $150 per night. The furniture is scratched and worn, the shower curtain was ripped at the top. Bottles of Fiji water in the room are not complimentary, there is a tag on them indicating you will be charged $4 for each small one and $5 for each large one. There is also a $20 resort charge. On a positive note, the restaurant was excellent. Wonderful food and prepared well.

Wonderful service beautiful grounds. The lobby and landscaping and architecture are very impressive however the actual rooms felt a bit dated (decor, TV). Very impressed with the hotel for the price.

Everything was exceptional. The grounds are beyond compare- 80 acres at the base of the Catalina’s in the heart of the Sonoran ecosystem. Our room was spacious, beautiful and opend out onto the chef’s garden and an unbelievable array of birds and flowers with a view of the mountains and city. The pools are fantastic - all three so different. The nature walk just gorgeous and wonderful. Manager Dee Castillo anticipated and handled our every request/need with such kindness, poise, affability and efficiency. She should be promoted! We were so grateful for our time at westward look and can’t wait to visit again.

This was a great place to get away to. First time there. Room was wonderful except we had to be moved the second night due to ac shutting down, Got hot in room. Room was very nice and clean. Unfortunately we ate dinner at the bar and grill on site and was very disappointing with service and food. Food was cold and dry when brought out had to be microwaved among other problems. But besides that stay was enjoyable and comfortable.

I was very disappointed with my stay and the staff at this resort. Upon arriving into the room, I found all of the vents absolutely filthy and full of dust. I removed the furnace/AC filter myself and put it by the front door for the maid to replace, so they replaced it the next time the room was serviced, but still no other cleaning took place. The balcony & chairs are all covered in bird droppings/poop, nobody ever cleans it up or cares. I was asked if I have a vehicle upon checking in and was issued a parking voucher to place on my dash. However, upon arriving home the first night, there was nowhere to park my vehicle within walking distance to my room, all spots full! Several vehicles parked in front of my unit without parking passes. I visited the front desk (5/26/18 @ 11pm) and explained that I had nowhere to park my vehicle due to unauthorized vehicles parked directly in front of my door. The lady at the front desk was extremely rude and told me that the parking pass does not guarantee me a parking spot and there is nothing she can do about the unauthorized vehicles parked directly in front of my door. She suggested I park at the lobby and walk all the way to my room about a half mile away. I paid for a room at this establishment and was never informed I would have to walk 1/2 mile to my room every time I wanted to get into my vehicle or unload/load my bags. Horribly slow wifi/internet too! Absolutely worst experience I have ever had at any hotel/resort in my life!