Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

Very nice

Very good

Recently stayed at this hotel in the "Key West" buildings. The hotel looked clean and the employees were nice. When I arrived to my room it looked clean but had an old musty smell. I am not sure if it was mold but it smelt old. Even though it was considered a "renovated" it felt outdated. When I went to open the curtains inside the room I was welcomed by a lizard and in the bathroom drawer was surprised by a roach! In the morning as woken up by loud construction workers pressure washing and painting the building on a Saturday! Guest services called me in the morning to tell welcome me to their conference thats 90 min long regarding time shares and they will give you a $120 credit. I was not interested. When I complained about the workers the employee laughed and told me "that always happens to me at my apartment complex on my days off too!" I didn't find it amusing. I am here on vacation to relax and have a good time. The bed wasn't comfortable, the a/c never got cold, we had to sleep without sheets, and room service only comes to change the garbage bins/replenishes the towels. Overall, I had higher expectations from this place after reading the reviews. Unfortunately, I did not have the same experience and will not be returning. Seems like they have a lot work to do on this property. Maybe in the future things will get better.

From check in with Tiffany to our check out three days later, our vacation at the Sheraton Vistana Village was amazing!!! Beautiful property, wonderful staff!!!

The Sheraton is my overall favorite place to stay with the family. All the comforts of home and then some. We stayed in a 2 bedroom suite on the st.Augustine section pool side. I was a little worried I’d hear screaming kids all day but the pool did not open till 9 am and closed at 10pm. I was able to enjoy my coffee in peace on the balcony. The market place and fitness center was right at the bottom of the elevator which was convenient to grab a quick bite in the morning. The beds are extremely comfortable, the sheets and pillows too. The only things I can think that would top it all off would be keurigs in the rooms, magnify vanity mirror for those with aging eyes applying makeup. I can survive without both but would be an added bonus to an already fabulous room. We enjoyed discovery cove, seaworld and aquatica during our visit, the Sheraton was about a 1.5 miles down. There is also a Publix 1/2 mile from the resort if you choose to cook in your room or on the outside grills. Grilling tools are available with a deposit however we chose to eat out during our stay. The Breeze bar and grill on location serves excellent wings and mixed cocktails. My family will definitely be back any chance we get.