Crowne Plaza Guangzhou City Centre

Great location, shopping mall around us. 5 min walk to subway. Nice staff, always try to help us. Room is big and clean.

Excellent hotel at a very good position

All hotel rooms are among the biggest in any standard. The hotel is new, and very tall too, hence, you enjoy a lot of privacy. The surrounding area is nice too. The location is just a little off the city town but it’s still very convenient. The price fluctuates and you’d better alert to it. Overall a very nice hotel that you can hardly complain.

The allocated room has a toilet flush that wasn't working. Had to call for housekeeping assistance three times. After the third time, I decided to request for a room change. Beds for both the original and changed room were HORRIBLE. Mattresses were worn and sunken, couldn't sleep well, woke up with a sore back everyday. Hotel photos look different from reality. Hotel is old and worn, just like stepping into the eighties. However, location and wifi were good. Staff were polite and helpful. Problem lies with an old, worn building with poor preventive maintenance.

The room was very spacious, with a stand up shower and a bathtub, so we can relax after a crazy long day visiting attractions. The bathroom has a slide door next to the bed which is a bit disturb for us because I have to turn on the light and wake my husband every time I go to the bathroom. Great set up for the computer desk though. Very fast wifi. Professional staff, we were asked to deposit 500 cny per night( again, we have different definitely for per stay compare to the hotel's understanding. Policy doesn't make any sense, image a person books the hotel for the whole month, that's at least 10000 CNY deposit, who carries around that much money), we were not happy, especially my husband, so the hotel apologized and made arrangements to accommodate, but we think they should look into the policy because it really doesn't make any sense. Besides that, service is great, convenient location, subway station is two blocks away, bus stop is right at the front. Hotel is closed to a lot of restaurants and shopping. A local supermarket is just on the other side of the bridge near Taojin subway station.