This was a pretty bad experience. We had to wait several minutes for the desk clerk to check us in. When he came to the desk, he gave us no greeting. He just sort of gazed at us and forced us to initiate the check in process. He said virtually nothing to us. There were no cooking utensils or pots, pans, dishes, or anything to cook or eat with. We wanted to use the tub, but there was no way to plug the drain. We asked for a plug and after some discussion, the clerk went on a scavenger hunt and came back 5 minutes later with a plug. The TV didn't work, there was no vent for the kitchen and as a result, we set off the smoke alarm, which had no reset/off button. Oh, and we had to kill a couplee of cockroaches.