Best Western Inn & Suites of Macon

The

Check was fast. Desk clerk was very friendly. Had two rooms. Only issue we had was one of the rooms the ac was off and room took a while to cool down. Stay overall was very pleasant.

Our room was fine but my family in the other 2 rooms said the beds were terrible. They said the mattresses were hard and lumpy.

Took a family trip for first time ever to get out of Florida. Found this with ok reviews on hotels website and thought it was going to be nice to finally get some sleep from driving all day. I was very wrong. Checking in went smooth but you could tell the front desk gentleman was by himself and even told us that. Was dealing with loud noises in another room by himself. There was no manager on duty. He gave us the room cards we got to room and saw 2 German roaches scatter, the chair was filthy with dirt, phone didn’t work, tv had no service, but again saw more German roaches running across table and wall. We went to front desk to let him know we were not happy and couldn’t change rooms, never got a receipt for refund because he had to contact his GM, haven’t received refund yet, was homeless guys outside the door asking for money, just bad experience all together and this poor front desk guy was by himself. Luckily we found an amazing room at holiday inn Macon N and front desk gave us discount and help for trouble from this hotel.

The room wirh king bed was clean, spacious, and the staff very pleasant.

The motel was great, however the people next door were up to something suspicious and were in and out all night. I was woken up twice, once at 12:30 and another time at 4 by people outside my door screaming at each other. I was close to calling the cops, I know you can’t vet your guests but it was a little ridiculous

We stopped here as it was halfway to our end destination and the price was cheap. Because of the price, I knew to have low expectations. I will say the staff was very friendly which was great. The room was not clean. There was pet hair all over the floor and stuck in our socks. In the upper corner of the bathroom was a huge spiderweb. It looked old but nonetheless it was big and it was there however thankfully I did not see any bugs or we would have left. I wouldn’t stay there again.

The room had a strong odor of wet carpet, the carpet was damp and the bed linens felt damp as well.

The property was ok. It is located near the busy highway and was a bit loud with road noise. With the pandemic, the breakfast was closed but you could get a grab and go bag.