Best Western St. Louis Inn

It started out not so good. The place I booked the hotel thru messed up my reservation and I was not in the hotel system even though I had my paperwork. But Denisa came thru and helped us out tremendously and turned this not so good review into a great review. Thank you Denisa.

the room itself was good. The beds and pillows were really comfortable. The issues although prevented me from giving it 5 stars. first of all the lock on our door was broken so you had to Jimmy with it to get it to work. then the light in the tiny bathroom was so dark it was like showering by candlelight. the last irritant was the internet. we could not get it connected, even after multiple calls to the front desk. we just have up. the free breakfast was typical for the hotel chain and was adequate. we will be returning again in a few weeks and will be just a little more prepared

You can tell they have done some renovations that look very nice but we’re not done all the way. For example the shower had a a nice surround added in but the old trim was poorly reattached and not finished. Attention to detail was not very high. Bed was very comfortable. However I had to ask for a new set of sheets due to gross stains on the sheets. I was glad I inspected them first. It took a long time for the sheets to come too since the person at the front desk had to come change the bed. Breakfast was ok. No fresh fruit, eggs, meat. It was mostly cereal, waffles, and breads. The lady servicing breakfast was very kind and professional. Shower pressure was great.

My only complaint would be that there was quite a bit of humidity throughout the hotel, at least on the 2nd (main) floor. A/C worked great, so it was cool, but there was just a mild dampness to the sheets/bedding on both beds from the condensation from the humidity.

Good Breakfast loved the pool