Best Western St. Louis Inn

It would of been better if they had the full breakfast and the pool open but because of the covid it wasn’t. It was a very clean hotel. I would definitely go back.

Super clean room. Easy checkin/out process.

No one was wearing masks. Staff or maintenance

My friends and I didn’t have a problem with the hotel but when we first walked in there was little cigarette smell! Everything else was good!

Our room was updated and nice. Our bathroom floor did not appear to have been swept and needed moped. The tv remote and channel guide was dirty and we had to wipe them clean before using. Beds were comfortable. We were disappointed the pool was drained.

Everything was fine. The room was clean. The beds were comfortable. The hotel staff gave me what I needed without hesitation. My only issue was with the washer and dryer. Someone stopped the dryer while my clothes were drying and someone left their things in the washer so I had to touch their things to take them out so I could put my things in. I feel you should have to check in with the desk to use the machines so the desk can hold people accountable for coming and getting their things. That was my only concern.

The pool was not in operation nor was the breakfast. I do understand about the precaution with Covid but I feel this should have been disclosed upfront. They offered a sack breakfast with limited options but failed at that. The room safe was locked. The AC was lacking in the hotel hall way. My room was not cleaned once in a 3 night stay. I thought Best Western offered full service but this was more like that of an Extended Stay America. The vent in the bathroom was caked with dust and the sheets were stained. I was disappointed to say the least.

Our stay was not awful but they could use a lot of upgrades and needs a deep cleaning. Also I found a spider in my bed. I was able to switch to another room. I would like to warn people that they are not serving breakfast, there pre-made to go options are snacks like store bought packaged muffins.

The hotel is dated and needs some renovating. It looks like they had done some work to make the loby real nice but anytuing past that feels like the 90s. the walls are thin and you can hear anyone in the room above you. We found a booger on the wall and it was dusty. The only nice thing about this hotel is the room with the jetted bath tub. The bath room had an oder that i cant explain.this is my honest review and i understand the hotel is only a two star hotel

Great room as always