Great location for Heraklion, and overall a great value. The hotel is on a side street that is very close to the city square and all the restaurants and shopping. The room was very spacious and modern, with high ceilings. The hotel gives you a guidebook before you arrive with recommendations and instructions, which was helpful. I wish they had reached out to help arrange a transfer from the ferry, or given some tips on the best way to reach the hotel. Also, the kitchen did not have a microwave and some basic things, like scissors, and the stove/oven were difficult to figure out.