Monna Lisa Champs Elysées

The hotel room was nice, HOWEVER, upon check in, we were informed that breakfast was included with the room. I specifically confirmed that it was included at no additional charge. The next morning after we began eating, we were informed breakfast was not included and that we had been charges 80 Euros. We informed the staff of what we were told the previous day but they responded that there was nothing they could do and we were required to pay the full amount for the breakfast. Zero effort was made to rectify the mistake made by the staff and I would recommend all potential guest to be consider this poor customer service when choosing accommodations in Paris.

We were working in Paris and couldn't get a room at our preferred hotel so booked at the Monna Lisa instead. We certainly weren't disappointed. Check in was easy and the staff spoke good English. The classic rooms weren't huge but were a good size for one person and were clean and comfortable. They would have been a bit of a squeeze for two. The location was perfect as we were working very close by. The only tiny criticism is that the buffet breakfast was slightly lacking in content.

I spent 2.5 days in Paris with a friend and we wanted to see as much as possible in a short time. We had read reviews about the rooms being too small but we found that not to be an issue. The room was cozy and big enough for two, very clean as well. The staff went over and above to make us feel welcome and to answer any questions we had about the area. The hotel was in perfect location for all tourist attractions. Highly recommend the Monna Lisa. Hope to be back!

Great location the staff is very helpful ,, the classic room is small