Monna Lisa Champs Elysées

Melika and Loraine are very professional and very helpful

Really friendly and accommodating staff. Left personal notes in the room on all three days. Convenienty located to amenities and shops.

3rd time I gave stayed here . The staff are lovely the rooms are very good size for Paris . Perfect location for shopping or sightseeing. Everything in walking distance

The manager was extremely unfriendly, receptionist very rude. In a nutshell, we will never go to another inwood hotel after this experience. As a frequent traveler I want to encounter people in the service and tourism industry who even though can’t solve a problem that at least try to manage the situation in a friendly manner. After all why would you be in the service industry if you can’t deal with people?

Mona Lisa exceeded our expectations from the minute we checked in!!!

Small but clean and cozy. Very well located. Helpful staff.

Every staff member at this hotel was extremely kind and accommodating, always helping whenever they could. They arranged a pick up an airport pick up for us and called several times to be sure we had the the information. The location was a block from the Champs Elysee, a perfect base from which to visit Paris. The room was clean and quiet, and we received free water each day. They also provided several towels per person, which was greatly appreciated!

I had a short but wonderful stay at the Mona Lisa

The hotel room was nice, HOWEVER, upon check in, we were informed that breakfast was included with the room. I specifically confirmed that it was included at no additional charge. The next morning after we began eating, we were informed breakfast was not included and that we had been charges 80 Euros. We informed the staff of what we were told the previous day but they responded that there was nothing they could do and we were required to pay the full amount for the breakfast. Zero effort was made to rectify the mistake made by the staff and I would recommend all potential guest to be consider this poor customer service when choosing accommodations in Paris.

We were working in Paris and couldn't get a room at our preferred hotel so booked at the Monna Lisa instead. We certainly weren't disappointed. Check in was easy and the staff spoke good English. The classic rooms weren't huge but were a good size for one person and were clean and comfortable. They would have been a bit of a squeeze for two. The location was perfect as we were working very close by. The only tiny criticism is that the buffet breakfast was slightly lacking in content.