Hotel Landmark Canton

Convenient location easy excess to transportation

The service culture needs improvement. This property is enjoying its favourable rating all thanks to its location. I had dined at It’s Chinese restaurant on the second floor. One of the restaurant managers insisted I take up the set meal which I turned down. She made clear her unhappiness for reasons unknown to me. Although I ordered my soup and dish, I can’t help but to feel ‘punished’ when they served me my rice only after I finished my meal. I was later told that the restaurant operator is an external vendor but that does not recuse the hotel management from providing an overall experience and comfort for its guests.I rewarded myself with meals at nearby restaurants and I was not let down.

I advise each guest to take a look at the room before checking in. Some rooms are old, others are new. The breakfast is more Chinese oriented and there is no big assortment for foreigners.

We are on the purchasing trip and the location is great. It has CTS bus next to the hotel which saves you walking up and down with luggage. The room is comfortable and I we have riverview room which is excellent. It is convenient for us but the renovation work at Hai Zhu Square did give us some issues when you try to cross the road. It is really dusty and noisy.

After multiple visits we finally found that the hotel has a decent swimming pool. The TV is terrible - very poor choice of channels. Note currently huge renovation of buildings all around the hotel including paving works. Looks like GZ hotel opposite is being rebuilt or renovated. Good nearby restaurants are hard to find. Nearby International Shopping Link 10 mins walk is fantastic Hotel adjacent to river so walk along river bank is very good experience. Staff try pretty hard and are helpful and courteous.

Had to change business room because very large room but amenities inside not coordinated well. The second room a little better but shower was either hot or cold and no in between. Light in bathroom was a dimmed light, not useful for shaving or makeup. Bed very hard but large. Room cleaned daily. Breakfast on level 39 wasunvaried and not appetising even Asian food. Fruit limited and many days it was stale and should not have been served to guests. Breakfast staff do not have a welcoming manner in fact very stern faces, only one waitress had a smile. Reception staff not friendly faces but many speak better English now and they helped us nicely. There are 2 restraunts one on level one and the other on level 3. Level 2 is always busy and friendly staff but take your translation app with you. There are many close shopping areas and a great seafood restraunt that is also busy.

wardrobe too small telephone button for services demand is not working fridge not opened until demand

We stayed in two business suites with use of the club floor. The service was enjoyable.

Fair cost/value package for area during Fair periods. Internet slows dramatically when hotel is full. Only 2 english news channels on TV,. Good location. Westerner "friendlier" than many others. Many more expensive/much better hotels around but I am happy & use often. They have many free shuttle bus`s to fair.