6/10
This place is decent but needs updating.
PROPERTY-
Elevator was very startling with more than 3 people in it. Would jolt and make an awful noise at level 3. People would be startled every time. I originally booked this hotel since we were on day 8 of a 15 day road trip and they had laundry on property- BUT upon arriving, all machines were out of order our entire stay. Management said “yeah it’s broken. Sorry”. The screen to our window was very torn up with large holes, so we could still get airflow but the rest was so worn, we couldn’t see thru it well.
CLEANLINESS-
Our room had lucky charms on the floor and IN the AC unit. Remote control had something crusted to it. Had to clean it twice with Lysol wipes to get it all off. Floors in the hallway had stuff all over the first night we arrived. Thought surely was due to it being end of day and ok- but not once was it vacuumed by the day we left, 2 days later. Pool was murky and VERY strong chlorine odor in indoor space where pool is.
There was dirt on window sill/window track and crevices on elevator- not a dust- dirt built up.
The room was quiet enough and we had a decent stay due to location and that we weren’t there a lot during our visit to Bend. I would not stay again unless in a pinch or it was updated/cleaner.
Maybe they are doing what they can but certainly not to reasonable standards. People were friendly enough. Breakfast was fine- par for these types of establishments.
Brenda
Vacanza in famiglia di 2 notti