The Kensington Hotel

The Kensington has never let us down in any of our stays! From the time you check in and receive complimentary sparkling wine, to them bringing bedding late at night because your child ended up with the flu and getting sick all over the bedding up until checkout, the service is stellar. The pool is warm and clean, the fitness room needs some updates as there was a pretty major leak in the roof and one of the treadmills makes a terrible grinding noise. Overall, even with the few minor issues this hotel is great and well worth the extra price compared to other nearby hotels. We will definitely be back! Thank you to Meg for giving me an extension on getting items out of our room after my son was admitted to the hospital unexpectedly. You made it so easy and less of a hassle.

Stayed in town for a work party

I am moving to Ann Arbor, so my sister and I came to look at apartments. We quickly booked a hotel and chose this one, as it was close to properties we were looking at. I didn’t have any expectations going in. I thought it would be a very basic experience. It was the opposite! The staff is incredible! The manager Meg was so helpful with tips and advice on things to do, where to eat and more. We were greeted with champagne. The customer service was supreme. The hotel restaurant is delicious and has amazing service as well. The room was wonderful! Amenities were great! A wonderful size pool, sauna and hot tub. It truly made us feel like we were on vacation.

Updated hotel in very handy area. You can do anything in thi area. Big mall across the service street. Very nice bathroom & shower. Very comfortable beds. Very nice room though a little small