Hilton Garden Inn Portland Airport

I had a great stay, the hotel is doing remodeling and I was not notified when booking. all in all it was a great stay as the staff is very friendly and took good care of us.

The rooms need updated

Construction going on in the lobby was distracting. Room was good.

We had our Medical Alert Service dog with us and informed the hotel prior to our stay. However the front desk manager on the second evening of our stay called our room and aggressively demanded to know if we had a dog in the room and then illegally asked questions violating the ADA laws around service animals. She was rude and very misinformed and we literally had to go downstairs and show her the ADA laws she had violated to get her to back off. We emailed the general manager and never heard back after the encounter so we will contact Hilton corporate to follow up on a much needed training issue.

Couldn’t sleep the 2st night because of the people up above we’re partying all night

Really clean, just a good place to stay for a long weekend soccer tournament.. extremely friendly staff also..

Dirty sock under the edge of the bed. Carpet was not vacuumed well. Empty shampoo bottle on top of the "clean" towels in the shower. Fitness center opened at 6am, and after politely asking to enter early to run on the treadmill, they were not accommodating at all. Close proximity to a prison, also.

There is no food service on weekend nights: no restaurant, no drink bar, no room service. If you are traveling without a car, you have to walk to a outside restaurant, which is not abundant being airport area.

Short stay but we didn’t have to worry about safety like some other airport hotels.

The hotel was clean. The bartender was friendly and working very hard. The beds were comfortable. The hallways were older and in need of some repair but overall, we enjoyed our stay very much. All staff was friendly.