This place was a major disappointment. The area is very rough and quite unsafe. The cleaning staff opens your curtains and steals your card for the a/c and power. When we came back it was unbearable and our devices weren't charged. We asked them not to do it again, and they said they wouldn't, but it happened 7 days out of 7, and they just made excuses. Lifts are never available due to hotel housing a large amount of long term young families. The place feels anything but luxurious. If you need anything or have an issue, come talk to us they say, but use that same line everytime you talk to them. Never mind us witnessing them berate an actual paying group in the lobby for having a snack while waiting for an uber/ taxi. This so called hotel was the biggest disappointment of any hotel I have ever stayed in, I wouldnt stay here for free. And don't get me started on the clubs rooms, they are a joke, just like most of the staff here.