Buena Vista Suites

Only reason I'm giving slight marks on it was because of one thing. After asking for a trash can for room, and them calling housekeeping about it, I never got the trash can. Also the fact the room service came to my door and tried to communicate with me in Spanish. I dont know Spanish at all, and they didnt know English. I honestly couldn't tell them anything I needed, and they couldn't ask me what I needed. Not very good customer service in my opinion. Very clean hotel though. Also the gate for pool needs some WD40 on it to open/close better. Had to forcefully open it each time. Hot tub needed to be refilled water level was down about a foot lower than what is a normal level. Overall the hotel was very nice and staff was nice. Food was excellent at breakfast. One last thing, tell the timeshare people not to be so pushy in lobby. I almost told them off, and to leave me alone because of how pushy they were. I come to vacation to relax, not to have someone pressure me into something I have no interest in.

It was great and I really enjoyed the hotel. My only complaint would be is that the pool is TOO SMALL. Other than that, everything else was great. My family truly enjoyed their stay.

Went for a family vacation August 2019 and this is the first time I’ve been to Orlando that I can recall so I was unsure where to stay. My requirements were free parking, WiFi, and breakfast. This place has all 3. I didn’t get to use the pool. It was closed one day because of weather and the next day we went to Orlando. I did have the breakfast. I’m comparing it to Embassy Suites because I’ve stayed in multiple Embassy Suites across different states. The Breakfast at Buena Vista was decent. No omelette bar sadly but they had the pans of bacon, eggs, hash browns, toast, and some biscuits and gravy. I thought the biscuits and gravy to be too cold for my taste but the eggs and bacon were still hot at 9am(an hour before close). They had toast, English muffins, and bagels ready for the toaster. They also had little sweet cakes. The location of the hotel compared to Universal Studios Orlando was about a 30 minute drive without tolls. There were nice shops around the hotel and a large Goodwill and Walmart about a 10/15 minute drive away. The Walmart came in handy as we purchased drinks and snacks for the kids to store in the fridge. Which brings me to my next point the fridge in the room was hot. It needed to be turned on. The knob for that was in the very back of the fridge. I had to take the fridge out the cabinet to access it. This hotel also was a delivery spot for the scooter rental service we used. On Park day we had one delivered and dropped it off no big deal.

We came down a day early before we started our Disney vacation at a resort. The room was clean and spacious, very close to Disney Springs, great lighting in the parking lot, felt very safe.

Smelly room, mini fridge broken, front desk denied request for additional hour before checking, poor breakfast and over crowded hotel. Great location!