Embassy Suites Philadelphia Center City

We stayed in this hotel because it is near to the museums we visited. The property feels a bit outdated, but we didn't see any overt wear-and-tear. Our room & bathroom were clean. The elevator system took a bit to understand how to use–the front desk didn't explain it–I guess to some it's self-explanatory. The only floor that has an ice machine is the 2nd floor but we didn't see anything in the room about that. The living room/work desk space is HUGE but the bedroom with the king-size bed felt small. Although there are balconies in the photos of the property, you can't go out on them, the doors are sealed. Our view wasn't of Benjamin Franklin Parkway or Logan Square but the other side of the building does. The free breakfast is in the TGI Fridays next door–you enter through the hotel's second floor. The buffet with the hot food (omelet station, steam table with eggs, breakfast meats, oatmeal, french toast) backed up nearly into the hallway but the food and coffee were good. The people who worked there were very pleasant. You can order room service from TGI Fridays. A nice lady took my order after the phone rang ~10 times on a Friday night and delivered it nice and hot ~30 minutes later on a Friday night. I don't know if you can get breakfast delivered. There is a workout room on the 2nd floor too but didn't use it. There is a garage, but we used iParkWhiz and booked a parking space a block away for nearly half of the price.

They charged 56 for overnight valet parking I’m guessing it was because it was NYE

We were on a family trip . Enjoyed our stay in this hotel. Large suites, l. Great location. People are extremely helpful -excellent customer service .

Only things great about this place was location and the breakfast.

Poor check in services. Long lines and only 3 check in desks. Valet services slow.