4/10 Discreto
29 marzo 2025
We were in town for a funeral on a Tuesday. I called ahead on Monday to see if we could get an early check-in. We were going straight from the airport to church. The woman I talked to was incredibly rude. She had no empathy- and acted like I was crazy for asking for an early check-in time.
I understand hotels get very busy- and perhaps people use a funeral as an excuse - so I understand an early check-in isnt always possible. But at least be patient and kind with people who are going through trying times.
Once at the hotel my Aunt and cousin were eating breakfast and realized the eggs were out. They went to the front desk to let them know. The same woman said “I’m sure they already know.” My family felt bad for Interrupting her- but they were trying to be helpful.
My mother asked the same woman to veg k our bill- we called down to the front desk- and she said I can’t tell you. But I guess I can look it up if you come down here.
Maybe this woman was having a rough couple days but for each member of my family to have a negative interaction with the same person seemed a lot.
That said we had a wonderful gentlemen who was at the host desk- who also acted as our bartender. He had to stop his duties to serve us and then another host came over to help bring the drinks to us. The afternoon/night staff was lovely!
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Vacanza in famiglia di 1 notte
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