Millennium Knickerbocker Chicago

Our family chose this hotel based on its location and storied history. We had 2 rooms across the hall from each other (6 people total, 3 per room). From the moment we pulled up in front of the hotel, absolutely no acknowledgment. We wound up parking across the street and walking over carrying all of our luggage. The "doorman" saw us struggling (as mentioned in other reviews) and instructed us to push the handicapped button to open the door. Wow. The rooms are indeed on the small size. No plaster walls here--more like cardboard as we could hear everything (even down to people in the room next door sneezing and flushing their toilet), which made it impossible to sleep without using YouTube white noise videos. The neighbors had loud conversation until 4 a.m., but management can't exactly provide a sound buffer and/or rebuild with soundproof walls! Overall, underwhelmed. Rooms were clean enough, but one small pillow for each side of bed and hearing and feeling squeaky springs upon simply sitting on the edge of the bed was less than luxurious. The ridiculous $15/night "resort fee" is unavoidable, mentioned nowhere in fine print at time of booking, and seems unreasonable for those who don't use WiFi or fitness facility during stay. Honestly, a Comfort Inn or even a nice Motel 6 is on par with what we received in terms of room and "service." Relatives who stayed with us did not receive the proper room size initially, and they also indicated their disappointment. Unfortunate.

This is always my choice place to stay. The mattress was not very comfortable this trip, but it won't deter me from staying again.

Honestly the room was so poorly maintained and the room did not look clean at all the furniture looked so worn out and had stains on it . The staff was not really helpful . When I asked what type of places would they recommend to dine in around the area they said anything is good just choose what you want . The valet took more than 35 minutes to bring my vehicle and when they brought it to me they asked me is this your car ? Even though I had given them the valet ticket I was given . Very poorly maintained and bad service . I will definitely never go back again ..

Fantastic location! We stayed here because it was a quick walk to the Broadway Playhouse. We were able to walk to the theater, tons of restaurants, and shopping. The hotel itself has a very histroric charm to it. There was a nice martini bar in the lobby that was pretty busy most of Saturday night. The room was decent, with a super comfortable bed. The only downside was Chicago parking prices- $69 a night for parking. The hotel room was really cheap, so when I factor the parking in, it cost as much as I would’ve expected the hotel to cost.