My wife and I have stayed here several times over the last few years and always had a good stay, but this last trip was a bit upsetting. Like all hotels, I was informed of a deposit charge ($40) and that I would be charged $25 for a resort fee. No problem there..
The next moring, I wake up to see an additional charge of $70!!! When I go downstairs to inquire about this charge, I end up getting the typical go-around of "I dont know, but our system sometimes charges a hold." When I ask why I was not informed of this upon check-in, I get an "I dont know." Its been 4 days and now ive been charged $25 for the resort fees. Im still waiting for the other 'pending charges' to drop.
Overall, horrible customer service especially by the women at the front desk. The hotel room had a musty smell and the A/C control did not work correctly. I do not recommend this hotel