Warwick New York

Posizione strategica, ottimo hotel.

Purtroppo non rimane una buon ricordo di questo Hotel nonostante l'ottima posizione. La camera non era adeguata alle aspettative, piccola (non conforme alle foto viste all'atto della prenotazione su hotels.com), non adeguatamente preparata, arredi e biancheria vecchi e non puliti. Veramente ottima la posizione.

Hotel in ottima posizione troppo caro forse il posteggio 50 dollari a notte e troppo caro il servizio lavanderia una maglietta 18 dollari...personale gentilissimo camere pulite e spaziose!

The location of this hotel is PERFECT. I was a bit disappointed, and extremely surprised by a few things that occurred on this stay: 1) At check in I confirmed with the front desk clerk, that the room keys she gave us was for a king bed as we had booked and paid for, she said yes. BUT, after lugging our bags up to the room it was a small bed/one double. I had to go back down stairs to complain and get keys to a room with a king. I do not appreciate being lied to. 2) The hotel policy is to not have a coffee maker in the room, but to call housekeeping and request one...Meaning that as a guest you must pay for a coffee maker/ need to tip housekeeping to bring one. 3) Every morning I had to call housekeeping so that our room was cleaned. The hotel policy is that if you do not leave your room by 9:30am, they slide a card under the door saying since you are still in your room, that I must call them by 10am and request housekeeping/they only clean rooms until 10:30am. 4) Every morning after cleaning, they apparently ran short of towels, we never received wash cloths or hand towels. I have never reported negative things like this before. BUT, since this hotel was rated so high....I had not ever experienced things like this before in a hotel rated so high. I will say that all of the hotel staff were extremely nice and professional

Great hotel and a wonderful and convenient location. The only small issue was the slow elevators.