Residence Inn by Marriott Chicago Downtown Magnificent Mile

Hotel was good, Location was perfect. Furnishings a bit outdated and bed was not comfortable. The computers we down during check in and could not get key but they handled the situation well and was not too big of a deal. Appreciated their professionalism due to the circumstance.

Good location, friendly and helpful staff

Older hotel but clean. Wonderful staff! Breakfast was nice and not overcrowded. Great location!!!!

Stayed in Aug 2019. Hotel was having renovations at the time so we asked for a quite room and got put on the 19th floor with a lovely view of the Michigan river. Our room was very spacious with full kitchen facilities. Lovely comfortable bed. Nice shower pressure and basin outside the bathroom. The hotel is a little bit of walk (10minutes) from centre of the magnificent mile. There are 2 divvy bike stations nearby which is great. Breakfast is the standard cereal, limited hot food such as eggs and sausage or bacon, and toast/bagels. Very basic but seems to the the norm in the States.

Good hotel, great size rooms, great service, ok included breakfast, the only negative is the overpriced valet parking. The $62 a day rate is the highest I have ever been charged for parking.

great location, super breakfast! very nice room and ammenities.

We absolutely loved this hotel. The suites were basically a one bedroom apartment. This served us well as a base camp near so many things to see and do In Chicago. The staff was superb and accommodating. This will probably be my go to location for future trips.

The biggest problems we had was the road conditions on the way there. As far as the hotel goes, the staff was great. I was not impressed with the two tiny elevators up front. If taking luggage, each can only hold the cart plus two unless the cart was positioned very well, then there could be 4 not large people on the elevator. Traffic around Michigan Ave was terrible. It's close to the lake but it's quite a walk to get to Navy Pier or the tunnel to get to the lake. Best access by foot is to Michigan Ave. $65/night for parking should be included in the price, so a $235/night stay is $300 minimum plus the hotel tax and all other charges, then add the 10.25% sales tax, so the Hotel.com price is a little shy of the price paid.

Great staff and location. I just love the rooms with the mini kitchen. The bedroom with the king bed was awesome, but the pull-out sofa mattress was really thin and uncomfortable. There's a grocery store around the corner so anything you want is available until very late. Would definitely stay again.

Great location. Friendly staff. Great that stay includes breakfast and hotel has hot coffee available in lobby all day😀. Just wish housekeeping didn’t come knocking at doors at 8am 😡.