Quality Inn & Conference Centre Downtown

The staff was friendly, I had requested that mine and my sister's room be beside one another. They weren't. I did get the fridge and microwave I asked for! There were a few strands of hair on my bathroom counter and tub, underneath the sinks was dusty with water marks. The shower pressure was weak and the faucet handle came off. The breakfast items were pretty much gone before 10am and I had to request for replenishing. They ran out of certain breakfast items which was not right since the hotel advertised that it included breakfast. There should have been efforts made to have enough food and provide the items without having to wait for and ask the front clerk. There needs to be consideration for the fact that there are slim pickings for breakfast places to eat at in the area too. I was not pleased with this place.

Location matters. We didn’t feel safe in that shady area. Once we arrived and noticed that, it was too late to get a refund, so we paid for another hotel instead in a better area.

Front desk staff friendly service and helpful modern and very clean., and reasonably priced affordable. One thing not liked the slight smell of mildew in the bathroom.

The hotel itself was quite satisfactory. The service was great. The location of the hotel was not good at all. It is in a bad area of town with allot of homeless people around as well as evidence of drug use in the area.

Checking in was good service. Room had small flies all over the place. The door to get to the room will slam shut loadly and wake you up in the night. Had hard the. with tv, and could not get internet. People walking down hallway where loud and did not care about others.

Customer service.

We stayed the night there and took the train early morning for the French

Bad service no fridge in a room ,bad breakfast ,no elevator in service room, very bad sofa bed it’s bended ,tv not warming, the wars hotel in my life

The sofa bed was half broken and the room and beds wete small for 5 peaple and the fee they charged.staff were friendly.

The neighbourhood was not very nice. Otherwise the hotel was clean and respectable. Due to Covid they removed coffee makers microwaves and fridges. You have to get your amenities at the desk etc.