Loft Collection Salzburg Mirabell

The good bits: - reception staff are friendly and helpful - location is good, we walked to markets and other places of interest easily. It’s about 600 metres from the train station - Heating is very quiet & efficient - soundproofing is good, so while on a main road you don’t hear any outside noise The not do good bits: - sheets are scratchy and towels are quiet poor quality - the hairdryer is terrible!! - toiletries are minimal and not great - the bed iv very firm and not very comfortable

The check in was easy although we did ask for an additional key - as they recommended just doing the app for the phone. The room was comfortable however we would appreciate a bathroom door that is a real door- when my husband or I had to get up in the middle of the night or the morning the light shines through the door and isn’t very good. The bed was hard and the pillows uncomfortable, but the space was nice for two people. Our room looked directly out at some other building so leaving curtains open wasn’t really possible without feeling exposed.

Nice rooms. Check-in was smooth with very friendly staff and it was a quick walk to lots of sights.

The hotel was quite nice and centrally located. The rooms were spacious, the space clean and the furnishings well-appointed. The room was kept warmer than we prefer and it was not possible to use the a.c. We opened the window, which was fine except for when trying to sleep when there was street wise. Also - design flaw with a transparent sliding bathroom door - impossible to turn on the light in the bathroom without possibly disturbing someone sleeping.

The property is newly remodeled and located close to Mirabell Gardens and the staging area for most local tours. We had the Superior Suite which is laid out very strangely but overall the property served it's purpose. The front desk staff were very pleasant and helpful although they depart the property daily at 4pm.