Red Lion Hotel Portland Airport

An old hotel that has had new carpet, drapes and bedspreads installed probably a dozen times over the years. It seems the cosmetic updates loose their effectiveness after several decades as the bathrooms are still small, the molding looks like it has been painted dozens of times, and they are trying to cover a mold smell with the overuse of an air freshener. No vending machines. It really should be a lower level brand, like Motel 6 or Rodeway Inn. We probably won't stay there again.

Check in was pleasant and they had a pet friendly room available.

Convenient airport shuttle. Great breakfast.

Great location and airport shuttle. Excellent service in the lounge. Nachos were a gigantic serving and the bartender was amazing. The morning server was very kind and attentive. The room was nice, clean and comfortable.

Upon checking in I encountered the rudest check in clerk I have ever met. She did not welcome me, only asked if I was checking in. She busily typed in my license and then asked for credit card. I said the room was prepaid and I reminded her I had paid for a pet friendly room to which she replied I did not and said it would be added at check out. She then handed back my I’d and credit card after I signed the form, then handed room key and turned to walk away. I asked where my room was located and she said down the hall and walked away. I found this unacceptable of an employee Red Lion wants representing their hotel.