We had such a bad experience here! Were moved bedrooms 3 times, meaning we had to haul all our luggage and kids every time each time further than the next. Water was BROWN, it stained the towels could not take a shower. Walls were dirty. Only stayed one of our two night stay were told we would get a refund for one night, every time we went to the desk they said no one was around to do the refund, had us write a letter, still no refund, had us call their region manager, still no refund! We stayed on 1/30 it’s is now 2/6, still no refund!