Four Seasons Hotel Austin

Bad, overpriced, not at all a five star hotel, old-poorly renovated room, holiday lnn looking bathroom (small, terrible shower) room service really limited after 10 pm. Unprofesional staff, bathrobes were full of hair, definitely last time we will ever stay in this hotel.

Victor​ ​-​ ​I​ ​have​ ​been​ ​struggling​ ​with​ ​whether​ ​I​ ​should​ ​email​ ​you​ ​because​ ​there​ ​was​ ​nothing​ ​wrong​ ​with​ ​my​ ​stay​ ​with​ ​you​ ​all.​ ​However,​ ​I​ ​would​ ​be​ ​doing​ ​you​ ​a​ ​disservice​ ​if​ ​I​ ​didn’t​ ​let​ ​you​ ​know​ ​that​ ​my​ ​stay​ ​yesterday​ ​and​ ​this​ ​morning​ ​was​ ​not​ ​what​ ​I​ ​have​ ​grown​ ​to​ ​love​ ​and​ ​unfortunately​ ​expect​ ​when​ ​I​ ​stay​ ​with​ ​you​ ​all.​ ​I’d​ ​be​ ​happy​ ​to​ ​discuss​ ​speak​ ​with​ ​you​ ​on​ ​once​ ​I​ ​land​ ​in​ ​an​ ​hour​ ​and​ ​a​ ​half​ ​or​ ​tomorrow.​ ​If​ ​not,​ ​no​ ​worries.​ ​As​ ​someone​ ​who​ ​uses​ ​the​ ​phrase​ ​the​ ​Four​ ​Season​ ​treatment​ ​when​ ​speaking​ ​about​ ​the​ ​top​ ​in​ ​class​ ​customer​ ​experience,​ ​I​ ​felt​ ​I​ ​had​ ​to​ ​at​ ​least​ ​let​ ​you​ ​know.​ ​

Fantastic hotel with a great spa and gym and it's close to everything downtown.

The staff went above and beyond to make our weekend getaway perfect. Overall great place.

The vents in the room were dusty and moldy. Generally speaking, did not feel like a Four Seasons.

They were very kind and accommodating. We brought our two small dog babies and when we left for dinner, one of them was crying and they took them down into the manager’s office to love until we returned home. Everything you would expect from the Four Seasons.

too close to elevator

It was excellent - wonderful venue

Looks a lot better after the renovation! The rooms, the gym and especially the lobby and bar.

Stayed here during SXSW - a calm and pleasant retreat away from the crowds. Spacious and clean room, staff were professional and I had a very good stay. Dining at the hotel/room service was great, however a drawback is there are less options than at other Four Seasons I've been used to: Only one restaurant and a lounge. I did not get to use the pool/other facilities but the park around the hotel is lovely and you get an amazing view of the river if you stay on that side of the hotel. Overall very pleased. I'd stay here again at the right price.