Philadelphia 201 Hotel

Hotel nello standard Sheraton quindi con garanzia di qualità. Ottima posizione. Camera grande e adeguata. Il bagno è nello standard americano quindi meno confortevole di quelli europei ma comunque tutto in ordine. Pulizia e servizio adeguati. WiFi gratuita solo nella hall questa è forse l'unica cosa non comprensibile.

The best thing that this hotel has going for is its location. It's like a 25-story Motel 6. The nearest (working) ice machine was 8 floors above me, which was kind of aggravating given there was no refrigerator in the room. The rooms are basic. Housekeeping didn't replace all the coffee or towels. It was fine, but nothing to brag about. The fitness center is currently a joke, but it is being remodeled, so maybe it will be better in the future. The price was good for the location, and even though I was attending for a conference that came with a "discounted block" I was able to get the same sort of room for about $50 less overall just using Hotels.Com.

Overall it was good experience. Hotel lobby is nice and beautiful. Our room carpet is old and furnitures are a little outdated. However, despite this I can say that it was a good hotel and value for money :)

I know the Fitness center is under renovation but the equipment was dirty and the room with the cardiovascular equipment was too hot.

When I checked into the hotel the receptionist attempted to place a credit card hold on my card. She claimed she did it wrong and attempted to run it again only to put two holds on my card. My room had no hot water the entire time I was there but they had no available rooms to move me into. Each night they said they would fix it and never did. After four nights they eventually comped me the lowest priced night of my stay and gave me a free breakfast. When I left they added another hold charge to my card totaling $2200. I was billed for the room and now, 3 weeks later I am still trying to get the pending charges dropped even though I have already paid for the room. I have called daily and each time the manager assures me they will deal with it and someone will call me the next day. No one has called and the issue still isn’t resolved. Credit card company cannot drop the pending charges for 30 days without permission of the hotel. So I stayed in a room with no hot water and cannot get rid of the pending charges or have anyone help me. I come to Philadelphia regularly and will not be staying at this hotel again.