Houston Natural Science Museum - 5 min drive - 6.2 km
Houston Zoo - 6 min drive - 6.1 km
MD Anderson Cancer Center - 7 min drive - 6.6 km
Toyota Center - 7 min drive - 8.7 km
Getting around
Houston, TX (EFD-Ellington Field) - 36 min drive
Houston William Hobby Airport (HOU) - 38 min drive
George Bush Intercontinental Airport (IAH) - 41 min drive
Houston Station - 15 min drive
Restaurants
Chick-fil-A - 7 min walk
McDonald's - 8 min walk
IHOP - 6 min walk
Olive Garden - 12 min walk
Dessert Gallery - 7 min walk
About this property
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel
When you stay at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel, you'll be just a 5-minute drive from Westheimer Rd and Rice University. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour fitness center and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
354 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (USD 25.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
8 meeting rooms
Computer station
Conference space (12000 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
8 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Front entrance ramp
Magnifying mirror
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Tile flooring in room
High pile carpet in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Recycling
Special features
Dining
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18.95 per person
Parking
Covered self parking costs USD 25.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel
Frequently asked questions
Does Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Yes. Self parking costs USD 25.00 per day.
What are the check-in and check-out times at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel and nearby?
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?
Yes, there's an onsite restaurant, 2712 Bistro and Bar.
What's the area around Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel like?
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel is in Greenway Plaza-Upper Kirby, a short 19-minute walk from Westheimer Rd and 8 minutes' walk from Greenway Plaza. Travelers give top marks for the hotel's prime location.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 23, 2024
Review of stay
My stay was good , i had a good nights rest, the only thing was i can hear traffic from the highway all night long. The room was very clean , the bed was very comfortable
Mario
Mario, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
William
William, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Jermaine
Jermaine, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 17, 2024
Crappy Hotel and no refund given!
I checked into the hotel and then went up to my room. When I got to my room, I noticed that the toilet was leaking and had leaked toilet water all over the bathroom floor. The AC in the room also did not work. I gathered up my things and went back downstairs and told the front desk folks what I had seen. They gave me another room and I went up to this room. When I got in the 2nd room it became apparent very quickly that this AC was also not working. I went back downstairs asked for a room with a working AC. It was at this point that the front desk woman told me that the AC was out in the whole building. I asked her why she hadn't just told me this in the first place and she said that she wasnt allowed too!! I was furious! I told her that she had wasted my time and asked for a refund for my stay. She then told me that she didn't have the authority to issue refunds and that I would have to call back the next day and speak with a manager. I have tried through Hotels.com and the Crowne Plaza and still have NOT gotten a refund. This is unacceptable and terrible way to conduct business.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2024
Decent size good price
Nice sized room. Fairly clean. No major stains. Issue was door handle for restroom was broken. It would come off when you piled the door closed.
Miguel
Miguel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 13, 2024
After many stays this will be my last
Horrible experience for my 2-day stay. I've stayed at this property many times and this will be my last. Had to move rooms the first day because the AC wasnt working. New room... AC still not working (79° in the room), toilet does not properly flush, water is luke warm at best. Garage access kept disconnecting and had to call support multiple times. Staff was courteous but there was nothing they could do. The night front desk rep on my last night was full of attitude and rude. Came to learn that the AC issue was the entire building and was never resolved during my stay.
Robert
Robert, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Eugene
Eugene, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Md
Md, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Douglas
Douglas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Caitlyn
Caitlyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
roy
roy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Stephanie
Stephanie, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 15, 2024
cleanliness and untrained staff
Hotel room wasn’t the cleanest. Had a false fire alarm management and safety weren’t trained on how to properly assemble and muster the people.
Cruz
Cruz, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
The staff was friendly and professional and willing to help.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
ADEBOWALE
ADEBOWALE, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Jeremi
Jeremi, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
No major complaints
Desk service at check in was pretty average. Not overly friendly by any means.
Room was ok. TV is small. Bathtub drain wasn't functioning properly.
Hotel bar/restaurant was ok. Food was decent. Bar tender was nice.