Great for single travellers.
For families, it is good to know that the restroom door can not be locked, or even closed, so everyone will hear everything.
Also, I tried to stop our rental car outside the hotel for 10 seconds to drop off kids and bags (and then return the rental car) but was rudely told that was not possible without using the valet service. I had to find a parking space a block or two away and walk back with kids and bags, then back to the car to return it. This has never happened to me at any other hotel, ever. There was nowhere to park in the hotel vicinity even for 10 seconds without using valet.