Sheraton Princess Kaiulani

My first time in Hawaii Great experience loved the hotel

Excellent service & workers, great hospitality. Darlette was awesome!

Very nice experience I recommend this hotel.

Stay was good, family loved the pool.

Beautiful location and most staff were friendly. The room definitely should have been cleaned more thoroughly, especially due to covid.

Important note: This is not the Sheraton Waikiki, this is the cheaper option off the beach but still a block or two from the beach. Honestly, the staff was beyond amazing, every single staff member from the front desk, to the bartenders, to the maintenance and house keepers, was tier 1, top shelf and absolutely great. The environment was relaxing and families and young partiers will find plenty to do. The pool is simple, but refreshing and has a bar. At no point was security overbearing, even at times when I know my family was loud and excited. Felt safe for the kiddos, fun for the 20 somethings, and relaxing for the older crowd. Lots of convenience stores and restaurants literal yards away which saved a lot given that Hawaii's food situation is challenging in regards to room service/door dash. The gym is again simple, but has actual dumbbells which is nice for a pre pool/ pre beach pump if you want to look and feel your best. Rooms have an incredibly small mini fridge, but ice machines are on every floor and work well. Complaints: Restaurant is closed. Pool closes at 6pm parking is 35 bucks a day. But truthfully, if you are on a budget, have a large group/family, and location is important this is the place to be. It is not the Ritz, but I would gladly stay here again.

The staff was nice and the room was clean, comfortable and inexpensive, for a last minute booking. I just wish the car service to the airport was explained a little better. Also, for being on the 18th floor, I heard literally everything. The walls are super thin, so that kinda sucks.

We had an excellent stay at the sheraton. The staff and cleaness was on point. I believe they newlay renovation some of the rooms because ours felt brand new. We love how central the location was in Waikiki as well. We will be back

Our first night was disturbed by what we later figured out had to do with the elevators. After I complained, we were given another room immediately which was wonderful for the rest of the trip. The negatives were because of Covid restrictions and not the hotel's fault--but they were still part of the experience. Food was available on site only until lunch--and restaurants in the area had long lines. No room service. No beach perks. Not knowlegible about activities like Hanauma Bay snorkeling. Pool time was limited. No entertainment--I have enjoyed the hula show near the pool.