Easy check in at main hotel's reception, however, even though we had not booked breakfast included in our stay we were not told of any breakfast options on offer. There was limited interaction with just a basic handover of room card.
Room was adequate, clean and had all the necessities, hairdryer, kettle, TV etc. It was in our families opinion more 3 than 4 star accommodation as it could have done with some maintenance, curtains were not hung properly, paintwork needed re doing as black marks on various patches of wall bathrooms need a refresh, damp smell from shower curtain. Also just 1 & 1/2 toilet rolls to last a family of 3 for a 3 night stay. On the plus side, the beds were super comfortable, plenty of pillows and lots of space in the rooms.
The service from the bar staff, waiter/waitress staff was outstanding!!! They worked super hard and despite being very busy on some occasions, they went above and beyond. One waitress in particular, I'm unsure of her name, she had dark hair tied back and wore glasses. She was very kind, friendly and nothing was too much trouble. Food was lovely though a bit on the pricey side, very grateful for the 20% discount off the food for staying at the hotel. The drinks prices were very high, £16 for a pint of Lager, a pint of Cider and a j20!! No incentive to stay for a couple of drinks after a meal.
To sum up a 3 star hotel, 4 star restaurant with 5 star prices!!! Fantastic, hardworking staff and a great location for exploring North Wal
