The hotel is 5 minutes walk from 34st-Herald Square and 2 minutes more from 34st-Penn station: you can easiliy reach almost all NYC metro system in a glance! Near the hotel you can find restaurants, fast-food and all other imaginable amenities, as the hotel is located between 5th and 6th av.
The staff is extremely warm and welcoming and accomodates every request promptly. Communication via the Hotels.com app, before our stay, was effective and prompt.
The room (on 24th floor) was spacious, extremely neat, with high quality furniture and adequate space for luggage. We asked for a view to Empire State Building and that view was really amazing!
Daily service was accurate, with full room refresh every 3 days.
High quality coffee machine is included too, along with LCD TV, radio, USB recharging station and a fridge.
Breakfast is variate and more than adequate: from sausages to fresh carrots, to different types of juices, yogurth, etc. Really enjoyable and with high-quality food.
It is also possible to use the terrace at the 26th floor to have there the breakfast.
In the hall there is a PC-set with printer (useful for last-minute printing like online check-in flight ticket).
The hotel managed also to organize a transfer to the airport, at an affordable price.
In conclusion,a great experience, really recommended: it was a pleasure returning in our room every evening after our long walks, welcomed by all staff.
Keep up the really good work!!!!!