2/10 Scadente
27 novembre 2024
Changes Are Due!!
This hotel needs a wake up call. Starting with cleanliness of the hotel rooms to the nosey staff. The girl working the cafe is rude and the girl working the front desk Monday morning caused me a huge inconvenience by not properly activating my key that was disabled @ 10:30am. When I was told at check in it was disable at 11:00am. The rooms were filthy covered in dog, human hair and bugs. Roaches in one room. Gross. The staff in the store need help w/customer service and now racially profiling guest STAYING AT THE HOTEL. I also did NOT get the 10% discount because the guy working said the item was already marked down for Black Friday. Sad reason to not give a discount. The maid was nosey and rushy and for what reason the rooms were absolutely disgusting. She was also lingering in the hallways. Super weird. The balconies are a plus bc not many hotels in SLC have them but some changes are due!
Yvonne
Yvonne, viaggio di lavoro di 1 notte
Recensione degli ospiti Hotels.com verificata